Frequently Asked Questions
To help new customers get started with our service, we have compiled a list of FAQs that will
help explain the basics, how to setup account registration and how to configure advanced features. You can
either select from the category list or use the search field below to find an answer to your question.
If you are unable to find an answer, or need additional help, please call us on:
How do I remove a user?
To remove a user account go to 'Dashboard', then select 'VoIP' from the navigation bar on the left. Click on 'Users' and a list of the current users is displayed.
Find the user that you want to remove and simply click the 'Delete' button on the right of the screen.
A warning message will appear asking you to confirm that you want to permanently delete the user.
If you do then click 'Yes'. The user will then be removed from the account at the end of your current billing period.
Note: If you do not see the 'Users' option then you do not have permission to access this page. Please contact an administrator of this account.
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If you need any further help today, please don't hesitate to contact our friendly support team on our support number or by email!