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Frequently Asked Questions

To help new customers get started with our service, we have compiled a list of FAQs that will help explain the basics, how to setup account registration and how to configure advanced features. You can either select from the category list or use the search field below to find an answer to your question.

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FAQs VoIP Phones

How do I factory reset a Snom 300 or 320?

How do I factory reset a Snom 300 or 320?

In order to factory reset a Snom 300 or 320 via the phone interface, go through the following steps below:

  • Press "Navigation" down to enter the "Settings" menu.
  • Scroll down to "Configuration".
  • Press "Confirm" button.
  • Scroll down to "Reset".
  • Press "Confirm" button.
  • Press button under "Reset" on display.
  • Enter the administrator password then press "Confirm" button.

Since firmware version on the Snom 3xx Series it has also been possible to reset the phone using the key pad by pressing the following key sequence:

* Volume Up * Volume Down #


If you need any further help today, please don't hesitate to contact our friendly support team on our support number or by email!

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